International Customer Experience Awards® is the perfect place to share your CX story, learn about the latest industry developments and celebrate your success in style.

This year’s International Customer Experience Awards® has 27 categories, each celebrating a particular aspect of CX excellence.
We’ve divided the categories into five main sections:
- CX Classics
- CX Spotlight
- EX Spotlight
- Industry Specific
- CX Professionals
The big day consisted of the build-up to the awards, followed by the highly anticipated Awards Ceremony in the evening.
Heartfelt congratulations to all the winners. Their exceptional achievements have set a new standard for global customer experience.
A special mention goes to the Overall Winner – Accenture in partnership with Vodafone, for achieving the highest score across all categories. Well done!